Booking the Village Hall

10 Steps To Booking The Hall

 1.⁠ ⁠Is the hall suitable?
2.⁠ ⁠Is the hall available?
3.⁠ ⁠What does it cost?
4.⁠ ⁠Request a booking.
5.⁠ ⁠Hall accepts (or declines) booking
6.⁠ ⁠View the hall
7.⁠ ⁠Pay the invoice
8.⁠ ⁠Receive hire instructions (including check list, entry codes and emergency contact number)
9.⁠ ⁠Post hire check by hall staff
10.⁠ ⁠Deposit return

Is The Hall Suitable For You?

Before you consider requesting to hire the hall, have you checked that it meets your requirements and falls within our guidelines? You can view information on the hall on the About page and also by checking our Terms of Hire.  You may wish to contact us before requesting any specific information relating to your event, class or any other venue request – in this case, please email bookings@bourneendvillagehall.co.uk. 

To summarise, we don’t allow large evening events or parties on Friday, Saturday or Sunday nights (although consideration would be made for villagers), birthday parties/baby showers and other small family events at weekends are available for a minimum of 4 hours. 

Is The Hall Available? 

You can check the calendar below for your preferred date to hire the hall. Note that some dates may show a booking that’s provisional, and this is usually due to either being recently requested or we’re awaiting payment. If you wish to query a date, you may email the bookings administrator at bookings@bourneendvillagehall.co.uk.

What Are The Charges To Hire The Hall?

You can find the latest hire charges HERE. The booking administrator will confirm charges with you once a booking request has been received.

Make a Request To Book The Hall

You can request to book through the Hallmaster system above – just create an account and complete the form, including the nature of the event, how many people you expect to attend, the dates and times, and confirm that you accept the terms of hire. This is taken as your booking form.

Alternatively, you can request this through the Bookings Administrator, but we would need the same detail in advance to confirm your booking. 

We Will Contact To Accept or Decline

Regardless of whether you have requested the Hallmaster system or directly with the Booking Administrator, we will email to either formally accept or decline the booking, or whether changes would need to be made to accept. 

Invitation for Viewing

If you have never visited the hall before, we would strongly advise you to arrange to meet either the bookings administrator, a trustee or another member of our team for a personal viewing of the hall – to allow you to be familiar with its features and any finer details you may have.

If you wish to view the hall, either before or after making a reservation on the system we’re happy to show you around. As the hall can often be busy, we can only confirm the following times on a regular basis:

Monday to Friday: 8 to 9am
Friday: Afternoons (between 1 and 7pm)
Weekends: Mornings – depending on hire times

If you don’t turn up for a viewing, and want to arrange for a second time, we charge £15, which is deductible when you make your booking. Please email bookings@bourneendvillagehall.co.uk to arrange a convenient time.

Once We Have Accepted A Booking, Invoice

Once we have formally accepted your booking and a cost has been agreed, we will raise an invoice from the Hallmaster system, which will be emailed to you. We expect this to be paid in full at least a month before the hire – if it isn’t, we reserve the right to cancel the booking. We only accept bank transfers, and the details of the bank account can be found at the bottom of the invoice. 

When we have received payment, the bookings administrator will email a receipt and confirm the booking in the Hallmaster system. 

Prehire, Hire Instructions and Checklist

In the week leading up to your hire, the bookings administrator will be in contact with the instructions in how to access the hall. This will include a reclassification of some of the simple elements of the hall – such as car parking, kitchen use, and our expectations of cleanliness and tidiness post-hire. 

There is also a checklist attached for when you leave – penalties could be applied if these are not met to the standard we expect.

Each booking will have it’s own individual entry code for the front door, which is only accessible at the times booked through the Hallmaster system. Any amendments to this nearer the time must be made through the bookings administrator and may be chargeable. 

 

After Hire

After you hire, the team will decide if the checklist has been followed correctly. Any penalties will be advised by the bookings administrator – and will also request your bank details to return all or some of your deposit. We usually return deposits within 28 days.

 

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